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Privacy Policy

Privacy Policy:

Effective Date: 1st Dec 2024

At Storyscape, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1. What Information Do We Collect?

We collect the following types of personal information when you interact with our website:

  • Name and email address (when you contact us or subscribe to our mailing list)

  • Photos you upload for book personalization

  • Transaction details (if you purchase a product)

  • IP address and browsing data (collected automatically for analytics purposes)

2. How Do We Collect Your Information?

We collect information through the following means:

  • When you subscribe to our mailing list

  • When you contact us via our Contact Us form or email

  • When you upload images for book customization

  • When you make a purchase on our website

  • Through cookies and analytics tools that track website interactions

3. Why Do We Collect Personal Information?

We collect and use personal information for the following purposes:

  • To process and fulfill your orders

  • To provide personalized products and services

  • To communicate with you regarding updates, promotions, or inquiries

  • To analyze website usage and improve user experience

  • To comply with legal and regulatory requirements

4. How Do We Store and Protect Your Information?

We implement security measures to safeguard your personal information. Uploaded photos are securely stored and are automatically deleted five (5) days after your order is delivered. We do not share, sell, or rent personal data to third parties.

All payments are securely processed through trusted third-party providers that comply with PCI-DSS standards to ensure the safe handling of payment information.

5. Do We Share Your Information?

We do not sell or trade personal information. However, we may share necessary details with:

  • Our printing partners to produce your personalized book

  • Our shipping providers to ensure timely delivery

  • Legal authorities if required by law

6. How Do We Communicate With You?

We may contact you via email to provide order updates, promotional offers, or respond to inquiries. You can opt-out of marketing emails at any time by contacting us.

7. Do We Use Cookies and Tracking Tools?

Yes, we use cookies and similar technologies to enhance your browsing experience. These tools help us:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor activity on our site

You can modify your browser settings to disable cookies if you prefer.

8. How Can You Withdraw Consent or Delete Your Data?

If you wish to withdraw consent, update your information, or request data deletion, contact us at story.scape@outlook.com.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated last modified date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

✉ Email: Info.storyscape@gmail.com

Thank you for trusting Storyscape!

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